For the past 25 years, Liz Trotter has built a powerful culture as CEO of American Maid Cleaning. Committed to continuous improvement, Liz implemented systems to handle the daily challenges of training, motivating, quality control and promotion to leadership. Resulting in just 10% turnover for employees and 3% for clients, Liz then developed the High Performance Employee Program to share her strategies with other business owners.
Liz Trotter is a well-established entrepreneur with expertise in multiple fields. Founder of American Maid Cleaning, Liz is a leadership trainer and the creator of the HiPEP Employee Development System based in Olympia, Washington. She served as a former ARCSI board member and is a partner in Cleaning Business Builders, where she enjoys mentoring other business owners to realize success in their own businesses. Liz is also a charter member of Cleaning For A Reason and currently partnered with Tom Stewart, Derek Christian, and Troy Knight under the name Castle Keepers operating in Charleston, Greenville, Atlanta, Portland, Phoenix, and Dayton. The partnership has leveraged economies of scale with the aim to become a $25 million dollar company within the next 3.5 years.